1 Introduction & definitions
These terms and conditions form a legal agreement between 555h5 (website: 555h5.best) and its users. By registering or using the service, you are deemed to have accepted these terms.
"555h5" refers to the company operating this platform and all of its services. "User" or "Member" refers to any person who has registered on 555h5 or is using the service. "Bet" Refers to any sports or casino market.
These terms have been written in Bengali for ease of understanding. However, in the event of a legal dispute, the English version shall be considered final.
2 Account registration & eligibility
The following conditions must be met to open an account with 555h5:
- You must be 18 years of age or older.
- Residents of countries where online gaming is prohibited are not eligible to register.
- Each person may only hold one account. Creating multiple accounts using the same name, address, identification, or payment details is strictly prohibited.
- All information provided at registration must be truthful and accurate.
- It is solely the user's responsibility to keep their account password confidential.
555h5 reserves the right to reject any registration application without providing a reason. Registering with false information may result in the forfeiture of all deposits and winnings.
Allowing third parties to use your account or placing bets on behalf of others is strictly prohibited and may result in permanent account closure.
3 Betting rules
It is important to understand these rules before placing bets on 555h5:
- Minimum bet: ৳10. Maximum bet limits vary by market and event — the limit for each market is displayed on the odds board.
- Bet confirmation: A bet is considered final once the "Confirm Bet" button is clicked. Bets cannot be cancelled after confirmation.
- Odds Changes: Odds in live betting change constantly. The odds displayed at the time of confirmation are final.
- Match cancellation: If an event is cancelled or postponed, bets will be refunded unless the specific market rules state otherwise.
- Technical error: 555h5 reserves the right to void any bet placed on odds that were incorrectly displayed due to a server error.
- Result disputes: Official results will be determined by 555h5's trusted data provider.
555h5 offers a wide range of markets across its Sportsbook, Live Casino, and Virtual Sports sections. Each section may have its own specific rules, which are outlined on the relevant market page.
4 Deposit & Withdrawal Policy
The following rules apply to all financial transactions on 555h5:
| Subject | Deposit | Withdrawal |
|---|---|---|
| Minimum amount | ৳100 | ৳500 |
| Processing Time | Instant | 1–3 business days |
| Supported Methods | BKash, Nagad, Rocket, bank card | BKash, Nagad, Rocket, Bank Transfer |
| Fee | No Fees | Usually free of charge |
- Deposits and withdrawals must be made using the same payment method (to prevent money laundering).
- KYC (identity verification) may be required before making a withdrawal.
- In cases of suspicious transactions, 555h5 reserves the right to suspend withdrawals and conduct an investigation.
- Deposits and withdrawals using third-party payment accounts are not permitted.
5 Bonus & Promotion Terms
Please keep the following terms in mind before participating in any 555h5 bonus program:
- Wagering requirement: Bonus funds must be wagered a specified number of times before withdrawal. The wagering conditions are clearly stated on each bonus page.
- Validity period: Bonuses not used within the specified period after being credited will expire.
- Single Use: The Welcome Bonus is available once per account only.
- Bet eligibility: Not all markets may count towards bonus wagering. Bets with odds below 1.50 are generally not counted.
- Fraudulent Use: Using multiple accounts or false information to claim bonus benefits will result in bonus cancellation and account suspension.
555h5 reserves the right to modify or cancel any bonus offer without prior notice. Please visit the Promotions page for the latest information on bonuses.
6 User Code of Conduct
The following activities are strictly prohibited on the 555h5 platform:
- Any form of fraud, system hacking, or use of software to gain an unfair advantage.
- Arbitrage betting or abuse of bonus offers.
- Money laundering or any other illegal financial activity.
- Using the 555h5 name or logo to deceive or defraud third parties.
- Attempting to access another user's account.
- Abusive behaviour toward customer support staff or any other member of our team.
If these rules are violated, 555h5 reserves the right to suspend or permanently close the account, forfeit the balance, and take legal action if necessary.
7 Dispute resolution process
If a dispute arises regarding a bet outcome or payment, please follow 555h5's complaints procedure:
- First step: Report the issue via live chat or email within 72 hours of noticing it.
- Investigation: The 555h5 team reviews all logs and records and will respond within 5 business days.
- Final decision: 555h5's decisions shall be considered final in accordance with betting regulations.
- External mediation: If a dispute remains unresolved, it may be referred to the licensing authority for mediation.
Where rule violations or fraud are established, 555h5's decision shall be final and may not be challenged.
8 Responsible Gaming Policy
555h5 believes betting is a form of entertainment, not a solution to problems. That's why we always offer the following:
- Setting betting limits: Set your own daily, weekly, or monthly deposit limits.
- Loss limit: Set a loss limit in advance to automatically stop betting when reached.
- Session timer: You can set a time limit on how long you play.
- Cool-off period: Your account can be paused for anywhere between 24 hours and 30 days.
- Self-Exclusion: Contact the support team to arrange an extended break.
If you feel that betting is becoming a problem, please seek professional help. For more information on responsible gambling, visit our Responsible Gaming page page.
9 Limitation of liability
555h5 is not liable for the following:
- Bet confirmation issues caused by internet disconnection.
- Delays or issues caused by third-party payment gateways.
- Discrepancies in results due to incorrect data from authorized data providers.
- Leakage of a user's account information resulting from the user's own negligence.
While 555h5 strives to maintain the highest service standards, temporary outages may occur due to technical reasons. No compensation will be provided in such cases.
10 Changes to terms & their effective date
555h5 reserves the right to modify these terms and conditions, in part or in full, at any time. In the event of changes:
- You will be notified via your registered email or SMS before any significant changes are made.
- Continued use of 555h5 after any changes have been made will be considered acceptance of the updated terms.
- Updated terms take effect from the date they are published.
If any part of these terms is found to be unenforceable, the remaining provisions will continue in full force. For any questions about this agreement, contact our support team at: support@555h5.best
